# Connect Claude The FranchiseSEE connector lets Claude answer questions about your franchise from your own FranchiseSEE data: sales and trends, leaderboards, labor, menu items, review ratings and audits, goals, competitions and risk flags. Ask in plain language and Claude looks the numbers up, for one store or across the brand. - **Read-only.** Claude can look things up. It can't change your stores, users or settings in FranchiseSEE. - **Your data only.** Claude sees exactly what your FranchiseSEE login sees: the whole brand for an HQ account, your own stores for a franchisee. - **Nothing to install.** FranchiseSEE is listed in Claude's connector directory. Add it once at [claude.ai](https://claude.ai) or in the Claude desktop app, and it works in the Claude phone app too. > [!NOTE] > FranchiseSEE's AI connections are in beta. Tools and their answers may change, and the setup > steps may change as Claude changes its menus. ## Before you start - **A FranchiseSEE account** on a brand that has AI connections turned on. If you don't see **Connect your AI** in the FranchiseSEE menu, ask your HQ admin. Franchisees can connect only while HQ allows it. - **On a Claude Team or Enterprise plan,** your organization's Claude owner chooses which connectors members can add. If FranchiseSEE doesn't appear for you, ask them to allow it. ## Steps 1. In Claude, open **Settings**, then **Customize**, then **Connectors**. Choose **Discover**. 2. Search for `FranchiseSEE`, then choose **+** next to it. It's listed by FranchiseSEE LLC, with the blue gauge logo. 3. FranchiseSEE's sign-in opens. Sign in with your usual FranchiseSEE login. 4. Start a new chat and ask a question, such as "How did my stores do on net sales last week?" If it answers with your numbers, you're connected. The **Connect your AI** page inside FranchiseSEE shows the same steps. ### Add it as a custom connector instead If you can't add FranchiseSEE from **Discover**, add it yourself. This connects to the same server, with the same sign-in: 1. On the same **Connectors** page, choose **Add custom connector**. 2. Type `FranchiseSEE` as the name, and paste this link as the URL: ```text https://app.franchisesee.com/mcp/reporting ``` 3. Don't change anything else. Choose **Add**, then sign in with your FranchiseSEE login. > [!WARNING] > If your browser is already signed in to FranchiseSEE as someone else, sign out first. Otherwise > the connection lands on the other account, and FranchiseSEE refuses it. ## Try it Claude decides when to look something up in FranchiseSEE; you never need to name a tool. Some questions to start with: > How did net sales trend week by week across our stores from January through March? > Which stores ran the most overtime last week, and what was their labor percentage? > What were our 15 best sellers last month, and what share of checks included each one? > Downtown Austin's score dropped this month. Which metrics are dragging it down? > How does my store stack up against the rest of the brand on net sales this month? If Claude answers from general knowledge instead, say "use FranchiseSEE" in your question, or check that the connector is switched on for the chat in the chat's tools menu. More in [Example prompts](https://franchisesee.com/docs/ai/example-prompts.md). The [MCP tool reference](https://franchisesee.com/docs/ai/tools) lists every tool the connector offers. ## What Claude can see and do The connector reaches FranchiseSEE's reporting server. Every tool on it only reads, except `report-tool-issue`, which files a feedback note for FranchiseSEE's team when a tool can't answer and changes no store data. A signed-in connection can never create, change or delete anything, whatever your account can do in the web app. An HQ account sees every location, with named rankings. A franchisee sees their own stores in full, and the rest of the brand only as group figures, such as a network average or their rank, never another store's name or numbers. See [Data scope and permissions](https://franchisesee.com/docs/ai/data-scope-and-permissions.md). ## Your data and privacy - **Your chats stay in Claude.** FranchiseSEE never sees your conversations. Anthropic's own terms and privacy policy cover them. - **What FranchiseSEE keeps.** For each lookup, FranchiseSEE records which report, stores and dates were read, for 90 days, not your question. When a tool can't answer and Claude files a `report-tool-issue` note, FranchiseSEE keeps that note, with no set time limit, so the team can close the gap. When a tool rejects a request as invalid, FranchiseSEE keeps the rejected inputs for 90 days to improve the tool. - **No password sharing.** You sign in on FranchiseSEE's own page. Claude never sees your password. Read the [FranchiseSEE privacy policy](https://franchisesee.com/privacy) for how FranchiseSEE collects, uses and keeps data, and the [terms of service](https://franchisesee.com/terms). ## Disconnect Remove the connector in Claude under **Settings**, then **Customize**, then **Connectors**. You can also disconnect it from FranchiseSEE: open the profile menu, choose **User settings**, then **Connected apps**, and disconnect Claude there. Either one stops Claude reading FranchiseSEE straight away. ## Troubleshooting - **FranchiseSEE isn't in Discover, or + is missing.** On a Team or Enterprise plan, your organization's Claude owner controls connectors; ask them to allow FranchiseSEE. - **The sign-in finishes, but Claude says access was refused.** Your browser was probably signed in to FranchiseSEE as someone else. Sign out of FranchiseSEE, then connect again. If the message says AI connections are not turned on, ask your HQ admin to turn them on. - **A question about another store is refused.** Franchisee accounts read only their own stores. Ask how you compare with the network or a peer group instead. More fixes in [Troubleshooting](https://franchisesee.com/docs/ai/troubleshooting.md). ## Support Email [support@franchisesee.com](mailto:support@franchisesee.com) with the question you asked and the message you saw.