Get Order
GET
/api/v1/orders/{external_id}
Token needs the read ability.
About tokens
Retrieves one Order by its point-of-sale id and business date. A POS id is unique only within a location; pass location_id when the token can read several. Requires the read ability and the export orders permission.
Path parameters
-
external_idstring requiredThe order's point-of-sale id (theidfield of an Order).
Query parameters
-
business_datestring (date) required -
location_idstring (uuid)The location UUID, needed when two locations share the POS id on that date. -
includestringComma-separated. Allowed: items, payments.
Responses
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-
dataOrderOne check. Fields the source did not record are null, never zero: check_number, employee_id, day_part_id and guest_count are recorded for every date before the latest one or two, which are served from the import buffer until the nightly build.-
idstringThe order's point-of-sale id. -
locationobject-
idstring (uuid) -
namestring
-
-
order_created_atstringThe store-local wall clock when the order opened, with no UTC offset. Interpret it in the location'stimezone. -
payment_atstring nullableThe store-local wall clock when the order closed, with no UTC offset. -
business_date_onstring (date) -
check_numberstring nullable -
device_idstring nullableThe POS terminal id. -
employee_idstring nullableThe POS's opaque employee id. Never resolved to a person. -
day_part_idstring nullableThe POS day part id. -
channelobject nullable-
idstringThe POS order channel id. -
namestring nullable
-
-
order_typeobject nullable-
idstringThe POS order type id. -
namestring nullable
-
-
total_amountnumber -
tax_amountnumber -
tip_amountnumber -
service_charge_amountnumber -
discount_amountnumber -
gift_card_amountnumber nullable -
net_sales_amountnumber -
void_amountnumber nullableThe POS's void total for the check; null when not reported. -
num_customersinteger -
guest_countinteger nullableThe POS's guest count, where it reports one separately from num_customers. -
itemsarray of OrderItemPresent only wheninclude=items. Voided lines and modifiers are not listed.-
descriptionstring nullable -
item_external_idstring nullableThe catalog item's point-of-sale external_id. Null when the line item is not linked to a catalog item. -
category_uuidstring (uuid) nullableThe item category's UUID. Null when uncategorized. -
quantitynumberFractional where the POS sells by weight. -
pricenumber -
discount_amountnumber -
net_sales_amountnumber -
num_customersinteger
-
-
paymentsarray of OrderPayment nullablePresent only wheninclude=payments. Null for checks still in the import buffer (the latest one or two business dates), which keeps no per-tender rows.-
tender_type_idstring nullable -
card_brandstring nullable -
amountnumber -
tip_amountnumber nullable -
paid_atstring nullableThe store-local wall clock of the payment, with no UTC offset, where the POS reports it.
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metaobject-
data_fromstring (date)
-
-
-
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messagestring
-
-
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messagestring
-
-
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messagestring
-
-
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messagestring -
errorsobject
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curl "https://app.franchisesee.com/api/v1/orders/STORE-1042?business_date=2026-11-12" \
-H "Authorization: Bearer $FRANCHISESEE_TOKEN" \
-H "Accept: application/json"
Response
{
"data": {
"id": "100245871",
"location": {
"id": "9b1c8f3e-7a2d-4c5b-8e1a-2f3d4c5b6a7e",
"name": "Downtown Austin"
},
"order_created_at": "2026-06-08T10:01:17",
"payment_at": "2026-06-08T10:14:02",
"business_date_on": "2026-06-08",
"check_number": "318",
"device_id": "2",
"employee_id": "10457",
"day_part_id": "2",
"channel": {
"id": "3",
"name": "Online"
},
"order_type": {
"id": "1",
"name": "Pickup"
},
"total_amount": 24.87,
"tax_amount": 1.89,
"tip_amount": 2,
"service_charge_amount": 0,
"discount_amount": 2,
"gift_card_amount": 0,
"net_sales_amount": 20.98,
"void_amount": 0,
"num_customers": 1,
"guest_count": 1,
"items": [
{
"description": "Chicken Burrito Bowl",
"item_external_id": "10233",
"category_uuid": "b8d1f3a5-7c9e-4b2d-a6f8-0e3c5a7d9b12",
"quantity": 1,
"price": 11.49,
"discount_amount": 1,
"net_sales_amount": 10.49,
"num_customers": 1
}
],
"payments": [
{
"tender_type_id": "4",
"card_brand": "Visa",
"amount": 24.87,
"tip_amount": 2,
"paid_at": "2026-06-08T10:14:02"
}
]
},
"meta": {
"data_from": "2024-01-01"
}
}